Have there been FreeShipping.com complaints?
When it comes to doing business in the consumer services and benefits industry, a certain amount of customer feedback is always to be expected. What often separates the really amazing services that can save you tons of time, money, and hassle from the ones that are mediocre or pure garbage is the ways in which they deal with that feedback. From where I stand, FreeShipping.com can be seen as somewhat of an industry standard bearer of what solid customer care and complaint resolution ought to look like.
That’s not the only piece of valuable consumer insight we can take from the policies of FreeShipping.com. Rating one online benefits program against another can hinge on their respective information policies and customer service. First, it’s always important when doing your research to read the company’s website and see what they have to say for themselves. Are they answering your questions with information on their site, before you have to ask them? Are they making clear the way they deal with things like complaints and membership cancellations? And does this information and these policies seem fair? In the case of FreeShipping.com, complaints are few and the answer to all three of these questions is a resounding ‘yes.’
And generally speaking, the services and deals that you can trust will be set up in a way that resembles what I say about FreeShipping.com. Fraudulent businesses, on the other hand, will usually have websites that are more like giant advertisements, with little to no information regarding tangible services and policies. Often times they will be difficult or impossible to reach in person. When you’ve seen what the bargain hunting experience can be with a company like FreeShipping.com, it’s pretty easy to spot the impostors.